The CCHW designation is an entry-level credential for front-line health workers who, by virtue of their trusted status in the community, serve as a liaison, link and intermediary between health services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.
Examples of job titles that are considered to be Community Health Worker positions include but are not limited to Promotores(as) de Salud; Community Health Educator; Health Communicator; Outreach Worker; or Health Advocate.
The CCHW requires a minimum of a high school diploma, general equivalency degree or higher.
Objectives:
- Students will be able to integrate skills and knowledge from communication, resources, advocacy, foundations of health, and professional responsibility to effectively serve diverse communities.
- Students will demonstrate a thorough understanding of the ethical, legal, and professional responsibilities inherent in community health work.
- C. Students will identify health and social service gaps in a given community and will use advocacy, resource allocation, and culturally competent communication to propose and implement solutions.
Key Takeaways:
- CHWs are essential to public health
- Multifaceted roles, from advocacy to education
- Critical for improving healthcare accessibility
Participants may take an exam through the Florida Certification Board to become certified.
The Florida Community Health Worker Exam is a 100-item, multiple choice exam assessing knowledge and skills across five performance domains and 28 competencies, as follows:
- Communication and Education (5 competencies)
- Resources (4 competencies)
- Advocacy (5 competencies)
- Foundations of Health (7 competencies)
- Professional Responsibilities (7 competencies)
Eligible training and requirements may be found on the FCB website. www.flcertificationboard.org
Curriculum
- 7 Sections
- 37 Lessons
- Lifetime
- Module One: Communication & EducationLearning Objectives By the end of this module, participants will be able to: Understand and apply adult learning principles in health education. Demonstrate culturally and linguistically competent communication skills, including verbal and nonverbal methods. Implement effective conflict resolution strategies in a community setting. Utilize behavioral change strategies to inspire community health improvements.6
- Module Two: ResourcesBy the end of this module, participants will be able to: Identify the key differences between cultural communities and health/social services systems. Understand how to access various health and social services effectively. Execute both formal and informal referrals to healthcare providers. Implement strategies for building individual and community capacity to access health/social services. Recognize common barriers to accessing services and propose strategies to overcome them.6
- 2.1Understanding Cultural/Community Differences in Health and Social Services Systems
- 2.2Accessing Health and Social Services
- 2.3Making Formal and Informal Referrals to Providers
- 2.4Building Individual and Community Capacity to Access Health/Social Services
- 2.5Glossary for the Resources
- 2.6Resources Module Quiz10 Questions
- Module Three: AdvocacyBy the end of this module, participants will be able to: Understand the legal rights and responsibilities associated with community health work. Develop essential advocacy skills required in the community health setting.5
- Module Four: Foundations of HealthBy the end of this module, participants will be able to: Understand essential health topics and social determinants that impact health. Identify primary risk factors and prevention strategies. Recognize the structure of the healthcare delivery system. Follow Universal Precautions and OSHA guidelines on personal protection equipment. Understand data collection methods for assessing community needs and strengths. Learn outreach and education techniques for community members.6
- Module Five: Professional ResponsibilityBy the end of this module, participants will be able to: Understand and apply principles of confidentiality in community health work. Demonstrate effective documentation techniques. Recognize key federal, state, and local laws affecting community health work. Familiarize themselves with published codes of ethics and professional conduct. Practice personal safety and self-care measures.7
- Module Six: ElectivesBy the end of this elective course, participants will: Deepen their understanding of diabetes and strokes, emphasizing their prevalence, risk factors, management, and prevention. Recognize the unique challenges and considerations regarding diabetes and strokes in various community settings. Develop intervention and education strategies to support community members in managing and preventing these health conditions.8
- 6.1Understanding Diabetes
- 6.2Living with Diabetes
- 6.3Introduction to Strokes
- 6.4Navigating Stroke Rehabilitation
- 6.5Health Infrastructure on Diabetes and Strokes
- 6.6Community Outreach and Education on Diabetes and Strokes
- 6.7Glossary: Elective Module on Diabetes and Strokes
- 6.8Elective Module Quiz10 Questions
- Module 7: Mental HealthAs a Community health worker, you will learn or be exposed to different situations that require skills and expertise to support people with mental health and substance use challenges. Participants shall participate and learn key elements of understanding mental health and substance use challenges in ways that are culturally responsive and support recovery. The training covers: What is mental health important and how does it fit into your life. What are the signs and how to help people with Depression and anxiety? Your role as a CHW and how you can get help or refer in mental health, substance use and physical health issues. Substance use challenges in the workplace and how to get help - EAP. Suicide assessment and how you can help.7